Privacy Policy for Tradeum.ai

Last updated: [1/3/2025]

Introduction

At Tradeum, we prioritize your privacy and are committed to safeguarding your personal and financial data. This Privacy Policy explains how we collect, use, and protect your information when you use our services at tradeum.ai.

Information We Collect

Personal Information:

Name and contact information (email, phone number)
Account credentials and API keys (encrypted securely)
Billing details for subscription payments (cryptocurrency wallet addresses)

Usage Data:

IP addresses, browser type, device information, and session duration
Interaction patterns with our platform and services

How We Use Your Information

We use your information to:

Provide and manage Tradeum services (e.g., automated trading operations, account setup)
Enhance our AI trading algorithms and improve our service offerings
Process subscription payments securely
Send updates, newsletters, and relevant marketing materials (with your consent)
Ensure compliance with applicable laws and regulations

Data Security

We implement advanced encryption technologies and strict security protocols to protect your personal and financial information. Your API keys are encrypted, securely stored, and only used to facilitate trading activities via your connected exchange account (Binance). Tradeum does not store or have access to your private keys or directly manage your funds.

Sharing Your Information

We do not sell or share your personal data with third parties. Access to your information is limited strictly to authorized Tradeum personnel for the purposes outlined above.

Data Retention

Your data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon request, your personal information will be deleted from our systems unless legal obligations require us to retain certain data.

Cookies and Tracking Technologies

Tradeum.ai may use cookies to improve user experience, analyze website traffic, and tailor marketing efforts. You can control cookie preferences through your browser settings.

Third-Party Services

Tradeum may use third-party service providers for functionalities such as analytics or payment processing. These providers are vetted and required to uphold data security standards consistent with this policy.

Your Rights

You have the right to:

Access, rectify, or delete your personal information
Withdraw consent for marketing communications at any time
Request a copy of your data held by Tradeum

To exercise any of these rights, please contact us at [[email protected]].

Changes to this Policy

This Privacy Policy may be updated periodically. Users will be notified of significant changes via email or through announcements on our website.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]